Fix "Unable to Save" and errors or crashes when loading
Symptom
You get "Unable to Save", or the game shows errors or crashes when you load a save.
Steps marked “changes files” delete, rename or overwrite something. Back up the whole save folder first.
Close your antivirus and any overlays. Add the game's exe and the
Larian StudiosAppData folder to its exclusions (Windows Defender, Bitdefender, and for AvastLariLauncher.exe).Back up first, then delete the contents of
%LocalAppData%\Larian Studios\Baldur's Gate 3\LevelCache.changes filesCheck: Load a save. If it works now, you're done.
Verify the game files. On Steam: Properties > Local Files. On GOG Galaxy: Manage Installation > Verify/Repair.
Turn off Steam Cloud for the game (Properties > General), or run
bg3.exe/bg3_dx11.exefrom thebinfolder as administrator.Rename the
%LocalAppData%\Larian Studios\Baldur's Gate 3folder, start a new game to test, then copy your old saves back a few at a time.changes filesCheck: The new game saves and loads, and the old saves still load after you copy them back.
Still failing? Zip your latest save and send it to Larian support. Tell them which is the newest save that loads and the oldest one that fails.